nobody feels responsible
The site runs somehow, but nobody knows exactly where it is hosted, who manages the domain, or when a backup was last made.
Website maintenance and support from Vienna
Your website.In good hands.
A website is not finished when it goes live. Updates, backups, small changes and the question of who to call when something breaks. That is what I take over, with one consistent contact instead of shifting responsibilities.
The first conversation is free and without obligation.
03/ 03
↗Technology looked after
↗Changes taken care of
↗Personal support
Your starting point
Does any of this sound familiar?
A good fit if …
small changes keep piling up
A new phone number, an updated paragraph, a new photo. Small things that have been waiting for months because nobody has time.
you would rather not deal with it
You do not want to sort through update notices and hosting invoices. You want it to work.
01What I take care of
You run your business. I look after your website.
The work behind the scenes gets a clear place. And you get someone who takes responsibility.
Reliable backups
Regular backups and checking that they can actually be restored
Hosting & domain
Hosting and domain: setup, renewals, certificates
Up-to-date technology
Technical updates and security patches
Small changes
Two change rounds a month: you collect what needs changing, I work through the batch in one go
Fault resolution
Fixing significant faults as soon as they appear, without waiting for the next round
Uptime monitoring
Uptime monitoring, so an outage is not reported to you by your customers
Optional visibility tools
On request: analytics, Search Console and your Google Business Profile
Your point of contact
One contact who knows the site, instead of a ticket system
Work example
Quality, madevisible.
Corporate Website
Property Website
Find properties, explore the details and enquire directly.
My contribution to this project
The entire design, the complete technical implementation and the release, including hosting.
Search without friction.
Filters, property cards and sorting organise a broad offering in a calm, understandable interface.
From desktop to smartphone.
Composition and search logic were reorganised for smaller views rather than simply stacked.
02Working together
A careful handover. Lasting support.
From documented access to regular change rounds. A clear foundation for working together.
Discuss a projectFrom step to stepIllustration
First conversation
First conversation
Free and without obligation, about 30 minutes. We work out what you have, what you want to hand over and whether I can take it on.
Handover
I review what exists and bring access, domain and hosting into a documented state. Often that alone is half the benefit.
Ongoing operation
Updates, backups and monitoring happen in the background. Ideally you never notice them.
Change rounds
There are two change rounds a month. You collect what needs changing, I sit down once and work through the batch. Significant faults are fixed immediately, independently of that.
03Good to know
Good questions.Clear answers.
Something else on your mind? Your project does not have to fit a common question. Let us talk about it.
Ask me directlyDo you also maintain websites you did not build?
Yes. I first review what the site is built on and what condition it is in, then give you a firm answer on whether and on what terms I can take it on.
What does support cost?
The size of the website, its technical foundations and the ongoing tasks determine the price. We establish which updates, backups and changes are needed. After reviewing the existing site, you receive a fixed monthly amount for the agreed scope. Larger development work is quoted separately.
Which changes are included?
There are two change rounds a month. You collect what needs changing, I work through the batch in one go. Typical items are text, images, contact details or opening hours. Significant faults are fixed immediately, independently of that. Larger rebuilds are a separate job, and I tell you in advance when something falls into that category rather than quietly billing for it.
Does the first conversation cost anything?
No. About 30 minutes, free and without obligation. In it we work out what you have and what you want to hand over. Afterwards you get a concrete proposal.
Am I tied in long term?
No. If you want to end the arrangement you get all access and data and can move on without friction. I have no interest in a support relationship that only holds through dependency.
What happens if the website goes down?
Uptime is monitored, so I usually notice an outage before you or your customers report it. What happens within what timeframe is agreed in writing beforehand, so nobody has to guess when it matters.
04Contact
Hand the upkeep over.
Describe briefly what you have and what you no longer want to do yourself. The first conversation is free and without obligation, and afterwards you get a concrete proposal.
What happens next
I will get back to you personally to arrange a free, no-obligation first conversation.
A different starting point?